Client Agreement

1. Agreement and Acceptance

This Client Agreement governs your use of the TradeFlux automated XAUUSD (gold) copy-trading service. By accepting this Agreement, completing TradeFlux registration, or using the service, you agree to be bound by it.

We will give you a reasonable opportunity to read this Agreement before you accept it. If something here is unclear, please ask us before proceeding rather than after.

Read alongside

• Terms of Service
• Risk Disclosure
• Performance Fee Terms
• Privacy Policy

Where a matter is covered in more detail in one of those documents, that document governs the detail and should be read together with this Agreement.

2. Eligibility and Customer Information

To enter into this Agreement, you confirm that you:

• are at least 18 years old
• have the legal capacity to enter into this Agreement
• have provided accurate registration information
• meet any reasonable eligibility requirements communicated during registration
• are permitted to use the service in your location and circumstances

You remain responsible for considering whether use of the service is permitted for you. TradeFlux has not confirmed the position in every country, and being able to complete registration does not by itself mean the service is appropriate or permitted in your circumstances.

3. Nature of the TradeFlux Service

TradeFlux provides access to an automated XAUUSD (gold) trading strategy, delivered through third-party copy trading on RoboForex.

What TradeFlux is not

• TradeFlux is not your broker.
• TradeFlux does not hold customer trading funds.
• TradeFlux does not operate your RoboForex account.

TradeFlux is operated by C&L GROUP LTD, a private limited company registered in England and Wales under company number 11712068, with its registered office at Tenby Place, 102 Selby Road, West Bridgford, Nottingham, England, NG2 7BA.

4. Relationship Between TradeFlux and RoboForex

TradeFlux and RoboForex are separate services, and this Agreement is with TradeFlux only. To use the TradeFlux copy-trading strategy, you need a suitable RoboForex account, which is a separate third-party service that you open and control yourself.

RoboForex controls

• its own customer accounts
• broker onboarding and verification
• deposits and withdrawals
• trading infrastructure and the copy-trading platform
• the execution environment
• its own terms and policies

5. Your Broker Account and Funds

You maintain and control your own RoboForex account at all times. Your trading funds remain in that account, and TradeFlux does not take custody of client trading funds.

Deposits, withdrawals and the management of your broker account remain your responsibility, exercised directly with RoboForex.

6. Connecting to the TradeFlux Strategy

Connecting to the strategy is something you complete yourself, at RoboForex. In outline:

• TradeFlux provides you with a link to the TradeFlux strategy on RoboForex.
• You open RoboForex separately and subscribe to the TradeFlux copy-trading strategy there.
• TradeFlux may ask you to confirm that you have completed the broker-side process.

TradeFlux does not request your broker password and does not log in to your RoboForex account. Because the subscription is made at the broker, we may rely on your confirmation that it has been completed.

7. Automated Trading and Execution Limitations

The TradeFlux strategy operates through third-party copy-trading infrastructure, and trading decisions may be generated automatically.

• Market conditions can change, and the strategy can behave differently as they do.
• Trades can result in profits or losses.
• Execution may differ between accounts.
• Automated trading does not eliminate risk.

View Risk Disclosure

8. No Guarantee of Profits or Identical Results

TradeFlux does not guarantee profits, and use of the service does not guarantee that any two customers will see identical results.

Your results may differ from published TradeFlux performance and from the results of other customers, for reasons including execution timing, account balance, account type, broker settings and market conditions at the time your trades are copied.

9. Customer Responsibilities

To use the service as intended, you agree to:

• provide accurate information
• keep that information reasonably current
• understand the risks involved before proceeding
• maintain a suitable broker account
• comply with RoboForex's own requirements
• notify TradeFlux where your information materially changes
• use the service lawfully and not misuse TradeFlux systems

These responsibilities relate to the information you provide to TradeFlux directly. They do not give TradeFlux any access to, or control over, your RoboForex account.

10. Risk Acknowledgement

Trading involves risk, and by accepting this Agreement you acknowledge that you have read and understood the Risk Disclosure.

• Leveraged products can magnify both gains and losses.
• Losses can occur.
• Past performance does not guarantee future results.
• Automation does not remove risk.

You remain responsible for deciding whether participation is appropriate for your circumstances. If losing the capital you allocate would cause you material difficulty, this type of service is unlikely to be right for you. Our full Risk Disclosure covers this in more detail.

11. Fees

TradeFlux currently operates a performance-based fee model, with no setup fee and no monthly subscription fee.

The applicable fee, how it is calculated, and how it is deducted are set out in full in the separate Performance Fee Terms, which forms part of this Agreement. You will not be charged a fee that has not been disclosed to you.

12. Service Availability and Third-Party Dependencies

TradeFlux aims to provide reliable access to its website and service. Uninterrupted availability cannot be guaranteed, and TradeFlux depends on third-party infrastructure — including RoboForex and the copy-trading platform — to deliver the service.

Possible causes of interruption

• maintenance
• technical faults
• third-party systems
• broker or platform outages
• internet connectivity
• events outside reasonable control

13. Suspension or Ending Participation

TradeFlux-controlled services may reasonably be delayed, restricted, suspended or terminated in circumstances such as material breach of this Agreement, fraud or suspected unlawful activity, security concerns, materially false information, or legal or compliance necessity.

You may also stop using the TradeFlux service at any time. Because the copy-trading subscription sits at RoboForex, ending it is done directly through your RoboForex account.

14. Intellectual Property and Prohibited Use

TradeFlux website content, branding, strategy-related materials, reports, software and other proprietary material may be protected by intellectual property rights. You receive the limited right needed to use the service for your own personal use.

You must not:

• use TradeFlux for unlawful purposes
• attempt unauthorised access to TradeFlux systems
• interfere with the operation of the website or service
• impersonate another person or provide materially false information
• copy, reverse engineer or exploit proprietary TradeFlux technology, except where permitted by law

15. Privacy and Personal Data

Personal information is handled in accordance with the TradeFlux Privacy Policy, which explains what we collect, how it is used, and the choices available to you.

View Privacy Policy

16. Communications, Support and Relationship with the Terms of Service

TradeFlux will communicate with you using the contact information you provide during registration. Please use our official Contact page for support and account queries.

This Agreement should be read together with the TradeFlux Terms of Service, which govern your wider access to and use of the TradeFlux website and service. Where this Agreement addresses the same matter as the Terms of Service in more specific terms, this Agreement applies to that matter.